Delivery Policy

1. Orders received will be processed and shipped out within 72 Hours (except pre-order items).

2. The delivery will take place within 3-5 working days via our company vehicle/POS Laju/J&T/DHL (Peninsular Malaysia / East Malaysia).

3. Customers must follow up on parcel movements and receive parcel. If there is an overdue receipt by the shipping company, the replacement postage must be borne by the customer:


RM10 below 3kg (Peninsular Malaysia)

RM15 below 3kg (East Malaysia)

4. It is your responsibility to ensure that the delivery information you entered in the website/mobile app is accurate and complete. SSY Distribution Sdn. Bhd. will not be liable for late delivery or non-delivery of your order resulted by incorrect delivery information.

(The management of SSY Distribution Sdn. Bhd. reserves the right to change the terms & conditions without prior notice.)